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West Virginia Online PowerBroker



Citynet
Address: 113 Platinum Drive Suite B
Bridgeport, WV 26330
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Phone: (800) 881-2638
Fax: 3048485410
Email: sales@citynet.net
Website: http://www.citynet.net
Description: Citynet is a fully Integrated Communications Provider (ICP) that is strategically positioned to provide low cost telecommunications services to wholesale and retail customers in the communities that we serve in West Virginia, Pennsylvania, Ohio, Indiana and Kentucky. Citynet also provides state-of-the-art carrier wholesale connectivity to 17 other states in the Mid-Atlantic and Midwest regions.

Citynet is comprised of two primary divisions: Citynet Retail and Citynet Fiber Network (Wholesale).

Citynet Retail has been delivering customized Internet solutions for over a decade. In 1994, the Company began marketing Internet service and web content development. Focused primarily on the residential market, Citynet's product line was enhanced in the mid-90s to include high-speed, dedicated access. New product offerings along with Citynet's continued success in website development has provided entry into the business community.

Since 2004, Citynet Retail has offered competitive local exchange services (voice, data, Internet, and VoIP) to local users throughout West Virginia and in the Indianapolis, Cincinnati, Columbus, Youngtown, and Pittsburgh markets. Over the past 3 years, Citynet Retail has provided over 750 high capacity DS-1s to approximately 400 business customers across our service territory.

Today, Citynet Retail is comprised of five distinct lines of business:

1) Telecommunications Services - offers competitive local exchange services (voice, data and Internet) to medium-sized business in the Indianapolis, Cincinnati, Columbus, and Pittsburgh - and to local markets across West Virginia and southeast Ohio.

2) Managed Services - delivers Information Technology services including hardware and software sales, server and workstation support, network design and maintenance, network monitoring and security, IP telephony, and I/T consulting.

3) Voice over Internet Protocol (VoIP) services - offers directly to end users, but increasing emphasis on reselling our hosted-IP PBX platform to small Cable Television providers and ISPs looking for a turn-key solution.

4) Dial-Up Internet Service Provider - offers dial-up Internet services to residential customers and Small Businesses in West Virginia. Citynet currently has approximately 11,000 dial-up Internet customers.

5) Software - offers custom web development, Carrier Access Billing, Content Management, and Back Office/Operations Support Systems.

Citynet Fiber Network, LLC (Citynet's Wholesale Division) is an industry leader in the delivery of next-generation wholesale bandwidth services uniquely focused on underserved Tier 2 and Tier 3 markets. Citynet Wholesale was the first Inter-Exchange type carrier ("IXC") to implement a next-generation optical network architecture based on photonic integrated circuits establishing one of the most advanced, scalable and cost effective regional carrier networks in the domestic US marketplace, providing both significant cost advantages as well as high-end service option advantages.

The Company has developed key customer relationships with a blue-chip list of national and regional clients and we continue to expand our customer base through a "hands-on" problem solving sales approach. As data and Internet based technologies continue to grow and mature the market's need for highly reliable and highly scalable connectivity continues to grow and Citynet Wholesale is perfectly positioned to capture this continued growth requirement. The Company currently provides high-end bandwidth solutions to over 60 markets (points-of-presence) and leverages over 30 dedicated interconnection facilities that serve carriers, carrier hotels, and key data switching centers.

The cornerstone of Citynet Wholesale's value rests our ability to provide tested and proven 99.999% carrier-class reliability that is both physically route diverse and electrically protected (dual system delivery). The Company leverages its end-to-end optical intelligence to provide the scalability, flexibility and reliability demanded by the carrier marketplace.

The combination of these strengths provides a highly attractive carrier solution. Citynet has packaged its network assets, access to rights-of-way, streamlined-operations and intelligent optical network with one goal in mind - to provide customers with high bandwidth services with the highest quality experience in the markets we serve. These key differentiators have enabled Citynet to build a "vendor of choice" reputation with its customers.

Citynet's goal is to make data and telecommunications hassle-free! The company provides an excellent value to our customers. In addition to competitive pricing and advanced technology, Citynet's emphasis on consultative selling, network quality and superior customer service, enabled by an exclusive and best-in-class back-office system, makes Citynet the "vendor of choice".

ONE CALL, ONE BILL, ONE COMPANY - CITYNET
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